Why is Resilience Important in Business?

The Cambridge dictionary defines resilience as “the ability to be happy, successful, etc. again after something difficult or bad has happened.”

Everyone requires resilience at some point, whether it be in your personal or business life.

Resilience gives people the strength to tackle problems head-on, overcome adversity, and move on with their lives. People who possess this resilience don’t see life through rose-coloured lenses. They understand that setbacks happen and that sometimes life is tricky. They still experience the emotional pain and grief, but their mental outlook allows them to work through such feelings and recover.

So often we are told that failure is the key to learning, which is true. But could our reluctance towards failure actually be because we aren’t equipped with the skills and knowledge to easily ‘bounce back’?

“I have not failed. I’ve just found 10,000 ways that won’t work.” – Thomas A. Edison

Failure is an inevitable part of living. The only way to avoid this is to live a sheltered and secluded existence, never taking risks or trying anything new. Few of us would choose to live like that! Instead we should have the ambition and courage to go after our goals and resilience gives us the strength and confidence to do this.

According to the psychologist, Susan Kobasa, there are 3 main factors resilient people possess. These are:

Challenge – resilient people view a difficulty as a challenge. They see mistakes and failures as an opportunity to learn and grow.

Commitment – Resilient people are dedicated to their goals and use them as a compelling reason to get up in the mornings.

Control – Resilient people focus on situations and events that they have control over. With their efforts focused on where they can make an impact, they feel confident and empowered.

In a survey produced by Consultants Sarah Bond and Gillian Shapiro, 835 employees from private, public and non-profit firms in the UK were asked what was happening in their own lives which required them to draw on their resilience. Surprisingly they didn’t detail any awful tragedies, terrible business mistakes, keeping up with an ever-increasing pace of change or the economy – they pointed to their co-workers.

A huge 75% of them detailed that “managing difficult people or office politics at work” was when they had to call upon their resilience.

Research suggested that organisations are “ambivalent” about supporting employees with building resilience.

The good news is that even if you’re aren’t naturally a resilient person, you can learn to develop a resilient mindset and attitude.

Resilience in the workplace is aided by thinking positively and learning from the mistakes that you make. Have a support network around you, so building strong relationships with colleagues and friends, enables you to fall back on them and build yourself back up more easily.

Set tangible and specific goals to match your values and work on building your confidence levels.

We can support you with building your ‘Resilience Action Plan’.

Join us on our next course – click here for more information.