customer loyalty

SALES TIPS: 10 ways to make absolutely sure your customers come back

Building customer loyalty is essential for success in business.  Acquiring new customers is essential, but if that’s all we ever focussed on, it’d be tough on your sales team as well as your marketing budget. Acquisition vs Retention? Econsultancy did a customer loyalty study which showed businesses are only 5-25% likely to sell to a […]

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Leadership blog

Manager to Leader – How to Make the Change

Have you been a manager for a while now?  Or just recently promoted?  Either way, it’s such a rewarding job to support a team by taking the reigns and being personally responsible for the actions and outcomes of everybody in the team. The early days of management I don’t know about you, but when I […]

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Business Coaching Plymouth Exeter

The most effective way to close your sales pitch (works every time)

Many professions are categorised as ‘skilled’ but often sales is missed off that list.  Why?  I honestly have no idea, other than those who come up with these lists have never sold anything.  Sales is tough isn’t it – I’d definitely describe sales as a skilled profession. There’s so many things to get right before […]

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Top 10 Ways to Achieve Your Goals

We’ve all got goals.  They may be huge life-changing goals or just mini-milestones.  But we create them to help us reach our ambitions and fulfil our potential.  Or to lose a few pounds (or stone!).  Or give up smoking, or drinking or other vices. Well it’s over a month past the date when you made […]

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Convert-your-social-media

Top Tips to convert your Social Media followers into paying customers

It used to be that if you want to sell a product or service, you simply needed to carry out high volumes of prospecting, have a fairly decent conversion rate and the rest was down to your charm and powers of persuasion.  Oh no… not any more…. There’s so much more to consider now, and […]

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Top Tips on how to be a great coachee

If you’ve ever been lucky enough to have experienced great coaching, you’ll know that the results can be staggering.  And even life-changing. But I want to let you know, there’s a few secrets to it being successful…. The coach plays (or should play) a very minimal part in the whole process.  It’s all about what YOU, the […]

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