Customer Reviews

Our Customer Reviews make us incredibly proud

We recently asked Momentum South West to come and deliver a session for us on customer service. We are a business that already puts this at the heart of what we do but the experience Momentum have in their team (Ex M&S) interested me. We had a great session which included the majority of our team and left us with actionable ideas, many of which we are now in the process of implementing. Very happy to recommend them to others - a great success.
Alistair Banks - Director, Optix Solutions 

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"I cannot recommend Rachael highly enough.  She led me through the process of analysing my business in such a frank, honest and supportive manner.  She gave me so much food for thought and made me challenge the way I look at my own skills and what I am offering, something I really needed to do."

(Joanna S, Plymouth)

"Thank you Rachael.  You've made me feel the perfect blend of supported, directed and motivated.  I can't wait to get back to the office to start building my customer avatar and value proposition.  Thank you so very much - thoroughly recommend your training"  

(Linda, Honiton)

"Rachael is coaching me through many situations in both my personal and professional life.  She asks me the questions that nobody else does which has helped give me clarity, new ideas and the confidence to take a leap of faith"

(Debbie, Bristol)

Feedback from Simon Godfrey, Regional Director, Natwest Corporate and Commercial Banking.

"Thank you Rachael Howourth for your incredible support this week.

The team thoroughly enjoyed the thought provoking sessions you delivered.  We all genuinely appreciated the way you totally immersed yourself in working with us to ensure we provide market leading customer propositions driven by insight and adding value.  After speaking to the team, you certainly have the whole of the South West Region of Natwest Corporate and Commercial Banking Team as advocates.

When looking at your own vision of 'giving momentum to businesses and individuals across the South West by providing training and coaching that inspires, motivates and produces a tangible uplift in business results' then you absolutely nailed it.

Thanks again from the team and we look forward to working with you in the future."

Training Review

Feedback from Krista McCarthy, Solicitor at Bond Dickinson

Rachael delivered a fantastic seminar in our Plymouth office for our junior professional network. The feedback has been exceptional. Racheal's inspiring stories and real life experiences made the seminar more engaging and we were able to take away some useful tips. Rachael's pointers on success and how to network effectively with stakeholders has proven invaluable. Thank you Rachael!

"We now get more leads than we can handle.  The success means we can take on a new team member"

(Dan Russell, PL1 Web Design, Plymouth)

"Rachael's coaching has helped me find 6 new customers this month. That hasn't happened in a long time, so I'm really happy.  Thank you."

(Robert, Bristol)

"Really enjoyed this morning with Rachael, great conversation and very helpful in opening my mind to different solutions and possibilities.  Great coach!!!"

(Lewin Madzogo, Plymouth)

Our team are friendly, experienced and are waiting to help you achieve your business ambitions.


We offer a FREE 60 minute telephone consultation, for you to tell us a little about what you need to achieve.  We'll give you some quick tips and ideas to implement.

Book directly into our diary at a time that's convenient for you.

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