11 ways to get to know your B2B customer

Customer growth is critical for every business The key to success when selling any product or service is how well you know your customer.    You may be the greatest salesperson to walk into the boardroom (and I’m sure that you are), but even the most polished sales process, negotiation training and presentation wizardry is not going […]

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Convert-your-social-media

Top Tips to convert your Social Media followers into paying customers

It used to be that if you want to sell a product or service, you simply needed to carry out high volumes of prospecting, have a fairly decent conversion rate and the rest was down to your charm and powers of persuasion.  Oh no… not any more…. There’s so much more to consider now, and […]

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Staff Engagement

6 ways to boost staff engagement…

Retaining staff who you’ve spent years training and investing in, is vital if you want to keep your recruitment costs down, as well as develop a business full of talented staff. Here’s a very brief run through of 6 ways to boost staff engagement, that every leader can achieve. A recent Forbes survey suggests that […]

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under performance

Formula for handling Under-Performance (works every time)

Does your team have a person who delivers repeat under performance? If you manage people, you’ll know how exciting it is to hire great talent, but you’ve probably also experienced the awful feeling when a member of the team isn’t performing.  It costs you time, money and is a reflection on you as a leader. […]

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Are you putting your parenting skills to good use in Business?

Let’s face it, there’s an abundance of books written on both parenting and business – there’s certainly lots to learn.  But just think for a minute about how the skills are inter-changeable.   I’ve started considering which primary school my little boy is going to attend in 2018 (yes I’m a bit premature but I […]

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Could you coach an astronaut?

Coaching is a very rewarding activity. Whether it’s life coaching on weight loss or finding love, or executive coaching to secure the next C-level seat in the boardroom, inspiring and helping other people achieve their ambitions is very rewarding.  I’m sure most would agree. But how good at it would you have to be to […]

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Top Tips on how to be a great coachee

If you’ve ever been lucky enough to have experienced great coaching, you’ll know that the results can be staggering.  And even life-changing. But I want to let you know, there’s a few secrets to it being successful…. The coach plays (or should play) a very minimal part in the whole process.  It’s all about what YOU, the […]

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3 Great reasons why you should embed a coaching culture in your business

Coaching Culture According to Glassdoor research, company culture is the #1 factor leading to long-term job satisfaction, closely followed by the senior leadership.  You can read the full study here A major influencer on how your employees perceive the culture and leadership style is whether they receive regular coaching.  A manager who engages with their team through task-focussed […]

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